General information
Operator: KLL Hotelbetrieb e.U.
Category: ***garni
Open hours of the reception: 8.00-10.00 a.m. and 4.00-8.00 p.m.
The reception can be reached at:
+43 664 427 1122 Arrival/room check-in: 4.00-8.00 p.m. In case of late check-in please notify us at the above phone number.
Breakfast: 7.30-10.00 a.m.
Dinner: 6.00-8.00 p.m. In case of late check-in (after 8 p.m.) we cannot provide dinner.
Departure: until 10
The entire house is non-smoking!
In case of a long stay towels and bed sheets are changed once a week.
It is forbidden to take ski boots (snowboard boots) into the house! They can be stored in the ski storage where a boot drier/warmer is available.
Sauna: 5 €/person/hour, minimum switch-on fee: 15 €
Internet: Free WIFI
Coffee, soft drinks and alcoholic drinks can be purchased at the reception.
Pets: We do not accept pets!
Terms of payment1.
In case of group bookings:- 50% of the amount as advance, payable 2 months before arrival.
- Please transfer the amount to the following bank account no.:
- Bank Steiermärkische Sparkasse / IBAN: AT69 2081 5000 4323 2958 / BIC: STSPAT2GXXX
- The remaining sum is payable on-site.
2. In case of individual bookings:- The amount is payable on-site.
- We will inform you about the terms of advance payment upon booking (30-50%).
Terms of cancellation1. In case of group bookings: - Cancellation earlier than 40 days before arrival is free of charge, the advance shall be refund.
- In case of cancellation 8-39 calendar days before 50% of the amount is payable (we charge the paid advance as penalty).
- In case of cancellation 7 days before or in case of services not cancelled or not utilized the total sum is payable.
2. In case of individual bookings: - Bookings may be cancelled free of charge at least 15 days before arrival.
- In case of cancellation15-8 days before 50% of the amount is payable as penalty.
- In case of cancellation 8 day of arrival or in case of services not cancelled or not utilized the total sum is payable.
- In case of individual agreement and the application of special prices the specific terms included in the agreement shall apply.
Thank you for being our guest!
We wish you a nice and safe ride!