Adresse: Hotel Alpin - Murau A-8850 Murau Bahnhofstr. 4. | Telefon: 0043 664 427 11 22 | E-mail: hotelalpin.mu@gmail.com

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General information

Operator: FH Sporthotel Betriebs GmbH.
Category: ***garni

Open hours of the reception: 8.00-10.00 a.m. and 4.00-8.00 p.m.
The reception can be reached at: +43 664 427 1122
Arrival/room check-in: 4.00-8.00 p.m. In case of late check-in please notify us at the above phone number.
Breakfast: 7.30-10.00 a.m.
Dinner: 6.00-8.00 p.m. In case of late check-in (after 8 p.m.) we cannot provide dinner.
Departure: until 10
The entire house is non-smoking!
In case of a long stay towels and bed sheets are changed once a week.
It is forbidden to take ski boots (snowboard boots) into the house! They can be stored in the ski storage where a boot drier/warmer is available.

Sauna: 5 €/person/hour, minimum switch-on fee: 15 €
Internet: Free WIFI
Coffee, soft drinks and alcoholic drinks can be purchased at the reception.
Pets: Just from 01. 04. till. 30.11., Cost 20 Euro/day/pets. In the winter season we do not accept pets!

Terms of payment

1. In case of group bookings:
  • 50% of the amount as advance, payable 2 months before arrival.
  • Please transfer the amount to the following bank account no.:
  • Bank account no.: 2011468 (Raiffeisenbank Neumarkt – Scheifling, BLZ 38402) / IBAN: AT9238 402 0000 2011468 / BIC: RZSTAT2G402
  • The remaining sum is payable on-site.
2. In case of individual bookings:
  • The amount is payable on-site.
  • We will inform you about the terms of advance payment upon booking.

Terms of cancellation

1. In case of group bookings:
  • Cancellation earlier than 40 days before arrival is free of charge, the advance shall be refund.
  • In case of cancellation 8-39 calendar days before 50% of the amount is payable (we charge the paid advance as penalty).
  • In case of cancellation 7 days before or in case of services not cancelled or not utilized the total sum is payable.
2. In case of individual bookings:
  • Bookings may be cancelled free of charge at least 15 days before arrival.
  • In case of cancellation15-8 days before 50% of the amount is payable as penalty.
  • In case of cancellation 8 day of arrival or in case of services not cancelled or not utilized the total sum is payable.
  • In case of individual agreement and the application of special prices the specific terms included in the agreement shall apply.

Thank you for being our guest!
We wish you a nice and safe ride!
 
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